SHIPPING POLICY

All FlowAffinity hoops are custom and made to order to your color and sizing specifications. We may not always be able to honor changes to your order once it is in queue. Please make sure the material, diameter, and color choices are correct before completing your purchase. We do not hold responsibility for incorrect fulfillment of orders in the event of a change to the order. We do not honor returns or exchanges unless your hoop is damaged during shipping or there is a mistake made on the specifications of the order. If you have questions or concerns about an order please send an email to FlowAffinity@gmail.com within 1 week of delivery with photos of any damage if applicable. 

RETURN POLICY

All FlowAffinity hoops are custom and made to order to your color and sizing specifications. We may not always be able to honor changes to your order once it is in queue. Please make sure the material, diameter, and color choices are correct before completing your purchase. We do not hold responsibility for incorrect fulfillment of orders in the event of a change to the order. We do not honor returns or exchanges unless your hoop is damaged during shipping or there is a mistake made on the specifications of the order on our end. If you have questions or concerns about an order please send an email to FlowAffinity@gmail.com within 1 week of delivery with photos of any damage if applicable.